Shipping policy



Shipping Policy


Thank you for visiting and shopping with AEGIS ADAPTIVE. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing & Fulfillment

  • Standard Orders: All standard in-stock orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

  • Pre-Orders / Made-to-Order: Items ordered on a pre-order or custom-batch basis will ship according to the timeline provided on the product page and in your confirmation email.

  • Order Notification: You will receive a separate notification with tracking details once your order has shipped.

Note: If we experience a high volume of orders or unexpected supply delays, shipments may be slightly delayed. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Ground [3–7 business days] [Free / $X.XX]
Expedited [2–3 business days] [$X.XX]
Overnight / Priority [1–2 business days] [$X.XX]
Delivery delays can occasionally occur due to carrier congestion, weather, or regional disruptions.

3. Shipment Confirmation & Tracking

Once your order has been handed off to the carrier, you will receive a Shipment Confirmation email containing your tracking number(s).

  • Tracking information typically updates within [24–48 hours] of carrier pickup.

  • If you have an account with us, you can also track your order status directly from your account dashboard.

4. Shipping Locations & Restrictions

  • Domestic Shipping: We ship to all 50 U.S. states [and U.S. territories].

  • P.O. Boxes & APO/FPO: [We ship / We currently cannot ship] to P.O. Boxes or APO/FPO addresses due to carrier size and weight constraints.

  • International Shipping: [We currently do not offer international shipping / We ship internationally to select countries. International shipping rates and duties are calculated at checkout.]

5. Customs, Duties, and Taxes (If shipping internationally)

AEGIS ADAPTIVE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, import duties, etc.).

6. Damages, Lost Packages, & Delivery Issues

  • Damaged in Transit: If you received your order damaged, please contact us within 48–72 hours of delivery at contact@aegisadaptive.com. Please save all packaging materials and damaged goods, and include clear photos of the packaging and item in your email.

  • Missing or Stolen Packages: If your tracking indicates that your package was delivered but you have not received it:

    1. Check around your delivery location and confirm with neighbors.

    2. Wait 24 hours (carriers occasionally mark packages delivered prematurely).

    3. Contact us at contact@aegisadaptive.com so we can initiate a carrier trace.

7. Address Changes & Order Modifications

Please verify your shipping address carefully before placing your order. If you need to make changes, contact us immediately at [support@company.com]. Once an order has been processed for fulfillment or handed to the carrier, we cannot modify the destination address.

8. Contact Us

If you have any questions regarding your shipment or this policy, please reach out to us:

  • Email: contact@aegisadaptive.com
  • Website: www.aegisadaptive.com